Course Objective

This introductory and refresher course aims to provide a good overview for the business, economic and technical aspects of facility and building management as a whole.

What is Facility Management (FM)?

ISO-41011:2017’s  definition  FM is the “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business”.

Facility Manager & Functions?

FM is an administrative role which integrates individuals, place and method within the built environment with the persistence of refining the value of living and the efficiency of the principal business. FM’s main responsibilities is providing and managing a variety of services to the ‘users’ within the organisation. These services extents the range from security and M&E, through cleaning and catering, to plants and landscaping. In a scaled up scenario, FM is more crucial for outsourced services (purchased from and delivered by external suppliers).